Need Answers?

Take a look at some of our frequently asked questions.

What locations do you cover?

Based in the heart of England, Cue is well placed to deliver events anywhere in the UK. Our strong relationships with our clients mean we frequently deliver events across Europe and the rest of the world.

At what stage do i need to plan AV requirements for my event?

Ideally as soon as possible but Cue has been set up to be able to respond quickly to the clients needs to deliver all scales of events within your timeframe.

If I already have some ideas and have started planning, can you still help?

Yes. Regardless of where you are in the planning and preparation stage, our project managers can assist you in bringing your vision to life.

I only want to plan an event for a small number of people, can you still help?

Yes. We specialise in both large and small scale events.
Whether you’re planning an event for 10 or 10,000 people, we can help you achieve your desired result.

Do you arrange events in other countries?

Yes. We regularly deliver events in Europe and North America as well as more exotic places such as Kenya, India, Vietnam and Brazil!

Do i get a discount for prepaying for multiple events

Yes. Talk to one of our project managers today and lets discuss your requirements.

I just need last minute audio visual equipment, can you help?

Yes. Whether you’re based in the West Midlands or not, we can help you with any last minute requirements you may have.

Something I've hired isn't working, what should i do?

All our equipment is electronically tested before it leaves the warehouse but on the rare occasion that something isn’t working correctly, give us a call and we will send an engineer out with a replacement immediately.

If i have multiple events planned around the country, can Cue help support them in all cities?

Yes. Cue provides audio visual support on many events around the country and worldwide.

Can Cue provide sound, lighting, video projection and set & stage?

Yes. With our years of experience and extensive inventory, Cue handles everything in-house. With our ever changing inventory of new equipment, Cue can design, implement and produce a successful event from start to finish.

I'm looking for something that isn't advertised on your website, can you help?

Yes. As we hold a large inventory of stock we only showcase a very small amount on our website. If you are looking for something not advertised, chances are we have it in stock or on the rare occasion we don’t stock the item your after, we can source it for you on your behalf.

Will my event require a permit?

Most indoor events are covered by the venue permits and licences, so you may not have to apply for any, but we would always recommend you check with the venue event coordinator, just to be sure. Outdoor events are more complex. For most local events held on Council land you will have to apply for a license and also adhere to their health and safety rules. You will also need to know the number of people attending your outdoor event, as this will affect how long it will take for your licence or permit to be processed. Any equipment related licences, such as radio frequency licences, will be organised by us. Anything relevant to the equipment will be discussed during initial enquiries.

Can you work with any musicians or stage performers that i am booking?

Yes we can work with outside agencies and solo artists. We would need you to inform us who and what instruments or performances will be taking place, so we use the correct equipment. If you require, we can liaise directly with the artist.

Can i bring my own PowerPoint presentations?

Yes you can, just give our technicians your presentation on a USB and they will ensure it is formatted correctly to your viewing specifications. Please bear in mind, we would need to run through the presentations before the event starts. We need this in advance of the event taking place. Ideally more than 48 hours is usually sufficient.

Contact Support Via

Office Hours

Weekdays

08:00 - 17:00
24HR Callout

Weekends

Closed
24HR Callout

Contact us

Phone

(+44) (0)121 328 4777

Email

beinspired@cue.events

Address

Unit 5, 171 Lichfield Road,
Aston, Birmingham,
B6 5SN